AICARM telephone listening is structured in two levels.
Il first level of the service involves a network of volunteers who, in addition to offering listening, support and discussion, provide Useful information to better understand your condition and learn to live with cardiomyopathy. Other than that, it helps the user to orient yourself in comparison with the Public Administration on patient rights with Cardiomyopathy (for example: issues such as exemptions, disability certificates and license renewals). Volunteers will also have the opportunity to suggest and report structures that have an adequate organization dedicated to cardiomyopathies.
If the need for a specialist in-depth study is found, Hearts in Listening provides a second level: our operators will be able to involve one psychologist and eventually a doctor.